To forward a voicemail using the web portal:
- Go to your account at myonecloud.com and log in.
Note: If you are an office manager, you'll need to log in then click your name in the top right and select "My Account" from the drop down.
- Click on "Messages" from the navigation.
- Find the Voicemail you'd like to forward and press the "Forward" button associated with it as shown below.
- Enter the user name or extension of the person you'd like to forward the voicemail to in the pop up.
- Press enter or the arrow to send the voicemail.
You'll see a notification at the top of your display letting you know the voicemail was successfully forwarded.